Offline Payment Options

A variety of options are available for customers to pay your water bill. Call Water Billing Customer Service at 719-547-5000.

Pay by mail

If you receive a physical, paper water bill each month, you may return payment by including a check or money order.

Send payments to:

Pueblo West Metropolitan District
P.O. Box 7299
Pueblo West, CO 81007

Pay in-person

Pay in person at 20 W. Palmer Lake Dr. (map) with credit/debit cards, cash, check, or money orders Monday through Friday from 8 a.m. to 5 p.m., excluding holidays.

Payment drop box

For your convenience, a drive-up dropbox is available at our offices at 20 W. Palmer Lake Dr. (map). 

Pay by phone

Call toll free 888-351-4679 to make payments over the phone. 

Pay online

Use Pueblo West Water's online payment portal to pay your water bill.

Automatic payment

Customers may set up automatic billing to pay your water on time every month. Customers must fill out authorization forms to set up, update or cancel automatic billing. 

• Automatic Withdrawal Authorized Agreement (PDF)
  
• Authorization to Cancel Automatic Withdrawal (PDF)
• Authorization to Update Existing Automatic Withdrawal (PDF)